Unless you’re over 90 years old, live in a nudist colony on a remote island, or have been in a coma for the past 10 years, you know that Google is an internet giant. Google processes over 20 petabytes and handles somewhere around 250 million searches daily (there isn’t really a way to get an exact number). With nearly 70% of all searches being conducted using Google, the California-based web company has effectively put a stranglehold on internet search results. Serving up search results, however, is just the tip of the ice berg in examining how far Google’s reach extends throughout the web.

As of March 2008, Google has acquired a total of 51 companies. These acquisitions include high-profile companies like AOL, YouTube, and DoubleCLick, which Google purchased for $3.1 billion. Google also owns well over 500 domain names, with that number growing everyday.

Aside from the numbers, Google’s internet reach is exemplified by the wide array of products and services they offer. From web applications to business solutions to advertising networks, Google has positioned itself into as many profitable niches as possible. Today, the list of products and services offered by Google includes Gmail, Google News, Google Product Search, Google Goups, Google Maps, Google Video, Google Checkout, Google Apps, Google Earth, and Google Labs, just to name a few.

Perhaps the most well-know (and most profitable) Google service is Adwords, which allows advertisers on the web to reach a highly-targeted segment of potential customers at a fraction of traditional media costs.

Because of it’s affordability and ease of use, thousands of business owners and webmasters have chosen to make Adwords their main advertising vehicle. Google has also established an ad-serving network, called Adsense, in which website owners can allow other Adwords ads to be shown on their site. Because of the widespread use of Adwords, it is not uncommon for a website owner to make a living entirely from Adsense revenue.

The widespread use of search engines, and specifically Google, has also given rise to an entire industry dedicated to improving a website’s search rankings. Search Engine Optimization (SEO) has become less a commodity and more a necessity for businesses looking to establish their presence on the web. A major goal of SEO companies is to increase the rankings of a client’s website for certain keywords. Because Google is the most widely used search engine on the web, increasing organic exposure on Google has become a main focus of the search engine optimization industry.

It isn’t hard to see that Google is a major force on the internet landscape. When your company name becomes a verb (”Google” was added to Webster’s Dictionary in 2006), you must be doing something right. And they show no signs of stopping. Google has recently begun to expand into television and radio advertising. They have also been developing mobile services software called Android, which is an open platform allowing users of any cell phone type to access a range of features including the web, messaging, storage, and media support.

Any way you look at it, Google’s influence on the web is far reaching to say the least. With growth and revenue continuing to increase, that influence is only going to become greater.

Since the start of Google’s Adwords program, the company never provided much hard data when it came to search volume numbers - only providing relative search volume comparisons between keywords - up until now. Go on, see how many searches are being conducted for your favorite search term (on Google)… whatever they may be!

Why did Google release search volume numbers?

As more and more companies get better at tracking and reporting search volume numbers and user behavior (compete.com, keyworddiscovery.com) Google realizes that edging in on those markets’ value will help pull people ever closer to the “Google” brand. I mean, Google has the actual search numbers for the lion’s share of the market and wants to capture more mindshare, so what better way to keep us loyal? What’s interesting is that they have not yet updated their Keyword Traffic Estimator Tool to reflect actual search volume numbers.

But what does this mean?

• Google is slowly eating away at the value created by services like Keyword Discovery and WordTracker - if I had a stake in those types of companies I’d be shaking just a bit. 3rd party services never really had accurate search volume numbers but were the closest thing outside of actual analytics data that we had on search volume numbers. What they did provide, however, were relative numbers based on a sampling of total searches in order for us all to have a way to “project” keyword volumes using our own analytics as a base line. Keep in mind that Keyword Discovery and WordTracker’s data are not derived completely from Google but are a sample of the internet population as a whole. This might be more useful if Google weren’t so dominant…
• Basic keyword research can now be done with a lot more accuracy - Adsense allows you to drill down on broad, phrase and exact match where other services do not. If a keyword has a huge broad, or better, phrase match search volume then it’s a good bet that you’ve found a keyword with a long tail that your site can build into and take advantage of. If you see an exact match with a relatively high search volume then go buy yourself a domain with those keywords in it as you may find a lot of domain/direct traffic and that virtual real estate will start to act like it’s physical counter part in the years to come.

What third party keyword tools still have going for them

• Keyword Discovery, for example, mines long tail searches much better than the Adsense tool, so you can get a better picture of what people are searching for - while the Adsense tool still forces you to look at phrases between 1 and 4 keywords long. Google wants you to sign up so they can sell you on broad keyword advertisements.
• 3rd party keyword research tools have an array of features that Adsense doesn’t offer (keep in mind their data is based on samples). For example, Compete’s referral tool shows you which keywords are driving traffic to competing sites and lets you view a domains growth pattern. Seodigger gives you a quick snap shot of a site’s keyword ranking popularity - this can be good if you want to see if a competitor’s website content actually brings in any long tail traffic by looking at the size of the keyword list provided - or if they are just a bunch of fluff. Spyfu gives you the ability to see ads that competitors bid on - good for knowing what keywords the competition tends to cluster around, which might be a good bet for a profitable ppc campaign.

A couple of weeks ago Spot Runner contacted us by phone stating that the following post “Google TV vs. Spot Runner” contained inaccurate information about their company. They asked that we either remove the post or correct the inaccurate info.

We have corrected the inaccurate info in the original post and we are posting their official responses (below) to our previous statements. We have also provided a link from the original post pointing here for updates.

Here’s the exact response to our points that Spot Runner submitted to us in it’s entirety.  I can’t vouch for the accuracy of this info but I’d love to hear what you all have to say about their services.

The items marked in bold are the original descriptions written by Best Rank from our previous post. Directly below Best Rank’s description is Spot Runner’s revisions:

1. BestRank: Customers can select from a huge video library, Spot Runner charges a modest fee of around $500 to personalize your video.

1. Spot Runner customers can select from an extensive library of professional, high-quality ads which will then be customized with a customer’s images, messages and a new voiceover for as low as $499 depending on the level of customization. Spot Runner can also produce a completely custom ad from scratch, and can deploy the Spot Runner Production Network to any business in the United States to capture on-site footage of our clients’ businesses – such as images of their storefronts, customer testimonials, employees at work, product demonstrations and local landmarks. A customer can also use an ad they have created themselves.

2. BestRank: Spot Runner owns and controls your ads.

2. If a customer already has an ad, they can bring it to Spot Runner for placement and they retain ownership of the ad. When using a Spot Runner library ad, Spot Runner retains ownership of the template; however that ad is reserved for the customer’s exclusive use in the selected geographic area for the duration of their campaign and for a period afterwards.

3. BestRank: The minimum amount for a television schedule is $1000 per day

3. Spot Runner does not have established minimum buys. Based on its extensive experience in this space, Spot Runner works with clients to determine the minimum budget necessary for a campaign to be effective, especially relating to a client’s geographic target and campaign type.

4. BestRank: Spot Runner manages your ads according to your budget and preferences, you don’t have control on any negotiations.

4. Spot Runner’s media planning division works closely with a client to define their target audiences and locations to develop a media plan. Spot Runner then negotiates the buy on behalf of its clients.

5. BestRank: Spot Runner controls when and where your ad will show. You can see where the ad was shown only after the ad was aired

5. Spot Runner relieves their customers of the complex issues of buying airtime themselves and provides every customer with the services of an expert media planning team. After working with the customer to define their targets and the goal of their campaign, Spot Runner’s media buying team places the ad buys accordingly. Customers are well aware of what channels their ad will be running on as well as the daypart.

6. BestRank: You are not allowed to control your ad on any shows

6. Customers work closely with Spot Runner to define the best channels to advertise on to reach their target consumer. Spot Runner can also negotiate advertising during specific programming.

7. BestRank: You can buy local and National, the company is going after National Advertisers

7. With Spot Runner you can purchase local, regional and national advertising. Spot Runner’s proprietary geo-targeting technology allows customers to target down to individual neighborhoods. Spot Runner focuses both on local and national advertisers.

8. BestRank: You are allowed to run political ads

8. Spot Runner recently launched its Political Advertising Program catering specifically to the needs of candidates and causes. With this program, Spot Runner aims to leverage the internet and new technologies to open the door for candidates and cause-related initiatives to run highly targeted ads on TV, radio and online.

9. BestRank: You do not have the ability choose specific TV programs

9. Spot Runner can negotiate advertising during specific programs.

10: BestRank: Spot Runner controls when and where your ads will show

10. Spot Runner builds an airtime schedule to reach a customer’s target consumer on the channels they watch in their area of operation, providing detailed reports after the ad airs so they can track their results and grow their business.

11. BestRank: Spot Runner cannot tell you when your ad will air ahead of time

11. Spot Runner provides clients with information on when and where their ads are going to air.

12. BestRank: Greater Broadcast with mostly cable providers which provide a bigger coverage. Dish Network and other direct broadcast combined reach less than 17% of U.S. households, according to Nielsen Media Research (source Spot Runner FAQ section).

12. Spot Runner’s reach includes national and local broadcast and cable networks, a significantly larger portion of U.S. households than what is reached by satellite direct broadcast alone which, all providers combined, reaches less than 17% of U.S. households. Not only does Spot Runner have a geographical reach throughout the U.S. but it also has the proprietary technology to geo-target down to individual neighborhoods.

We still believe that Google TV has a more friendly service, which is easier to integrate with other marketing efforts. But we apologize for any inaccuracies in the original post. Sorry Spot Runner, no hard feelings.

Historically, search engines such as Google and Yahoo haven’t been able to index or “read” Flash (SWF) files very well due to their web crawlers’ inability to natively understand a flash object’s “language”.   Consequently, websites who have flash objects or whose entire websites are built in flash were not being ranked in search engine results or were limited to do so.

Adobe, who owns the popular flash technology, has announced that they are making it easier for Google and Yahoo to better index dynamic Web content and rich Internet applications that include the Shockwave Flash file (SWF) format. This new technology acts like a virtual user going through the runtime of each Flash application and translates it into something the search engines can better understand.

This all sounds great but when you cut through all the media fluff, you may come to the conclusion that…

Improved flash file indexing does not provide much help to webmasters

• Links within a flash file can now be followed by a web crawler but there is still no indication those links will ever pass link equity as HTML links normally do
• The improvement doesn’t give search engines the ability to index video flash files, i.e. you still need to submit to places like Youtube
• Javascript, in some cases, holds Google back from indexing flash files
• Images inside the flash files will not get indexed
• It’s not yet clear how to order and deliver text within a flash file, like you can with divs and CSS technology - this means search engines may still be taking your text out of context, which means lower than optimal rankings
• You can also tell Adobe’s announcement is a bunch of hype when many “search marketers” simply regurgitate the same press release information with no real purpose or added value other than hoping to skim some keyword traffic and look like they’re authoritative (we all know Adobe made the original press release, guys).

What to know before you act…

• I wouldn’t start designing flash based web sites - not for a long time.  With adobe’s announcement, it may be easier for flash based files and sites to get indexed, however, not all web browsers have flash installed by default - so Google, for example, isn’t likely to start including flash files into their web search results for popular searches.  More likely the case is that search engines will be able to discovery parts of the HTML based web that were never seen before, linked to only by the flash application’s previously un-followable links.
• Flash files in search results will still suck: When a flash file is indexed and then accessed via the search results, only the flash file is loaded into the browser and not the containing page - so you wouldn’t be able to get your message across, to a person, that normally appears on your web page in close proximity to the flash object.
  • Until search engines have a dedicated search vertical for searching through flash content only, I don’t see flash files ever becoming a popular target for HTML based web searches
  • Now there’s an idea… a vertical for searching flash
    

Search engines reap the benefits

I’d say improved flash indexing at this point is more of a shelf space increase activity for search engines to advertise their affiliates on, since it’s their goal to find new, relevant web pages and serve up potential ads.  I wouldn’t be surprised if Google and Yahoo payed some big bucks for Adobe to do this.  You might notice in Adobe’s press release that MSN has not been given the same level treatment as the other two big engines.  I wonder why?

A few days ago (Thursday, June 26th), Iccan announced they approved a recommendation put forth by it’s stake holders that would allow businesses to purchase or even resell new, custom top level domain names.

What is a top level domain name (tld)?

A top level domain name is the portion of a domain name that appears after the “.”, so for example: if you had “business.com” as your domain then the “com” would be your top level domain name.  Icaan is now making it so that new top level domains can exist on the internet like .coke or .water, etc.  The new tld’s are expected to be available for purchase sometime in 2009. 

Will .com’s become less valuable?

It now seems businesses have many new ways to market their ideas over the internet with an expanded top level space.  If you take into consideration that there are already many other alternatives to the .com top level domain, we already know and can conclude that the demand for “.com” domains hasn’t gone down as some of the largest domain resellers, places like godaddy and register.com, still recommend “.com” as a first choice before doing a domain name availability check.  As famous domainer Frank Schilling put it:

adding more skim milk to the mix will not stop the cream from rising, and that cream is .com

What does this mean for Search Marketing?

• More websites and business ideas will be going up
• More people utilizing and depending upon search to find what they need in the expanding fray of websites
• Potentially less domain traffic to the .com’s

Shopify.com is an all-in-one ecommerce solution for users looking for a quick and easy way to begin selling products online. A simple and intuitive system, Shopify allows users to create and customize their own ecommerce website in minutes. Despite it’s appeal, especially among first-time web sellers, Shopify does present some challenges, particularly in areas of SEO.

In dealing with a template-based system such as Shopify, making SEO-friendly changes to your site can be a headache. The main problem in terms of SEO that many users report with Shopify is the difficulty in creating custom Title tags and Meta tags. We recently began optimizing a client’s site that was being hosted on Shopify.com and ran into some similar problems.

After scouring Shopify’s forums, piecing together bits of information, and tweaking the code, we came up with a relatively simple way to include custom tags on your Shopify site.

To create tags, you need to add conditionals to the “theme.liquid” file of your site (bold portion). Here is the technique that we used:

{% case page_title %}
{% when null %}
<title>{{shop.name}} - {{page_title}}</title>
{% when ‘Your Page Title’ %}
<title>Your Custom Title Here</title>
<meta name=”keywords” content=”Your Custom Keywords Here” />
<meta name=”description” content=”Your Custom Description Here” />
{% else %}
<title>{{shop.name}} | {{page_title}}</title>
{% assign maxwords = 20 %}
{% assign indexblog = ‘frontpage’ %}

{% case template %}
{% when ‘collection’ %}
<meta name=”description” content=”{{page_title}}{% if collection.description.size > 0 %}: {{collection.description | strip_html | truncatewords:maxwords}}{% endif %}”/>
<meta name=”keywords” content= “{{collection.title}}{% if collection.tags.size > 0 %}: {{ collection.tags | join: ‘, ‘ }}{% endif %}” />
{% when ‘product’ %}
<meta name=”description” content=”{{page_title}}{% if product.description.size > 0 %}: {{product.description | strip_html | truncatewords:maxwords}}{% endif %}”/>
<meta name=”keywords” content=”{{product.title}}{% if product.tags.size > 0 %}: {{ product.tags | join: ‘, ‘ }}{% endif %}”>
{% when ‘page’ %}
<meta name=”description” content=”{{page_title}}: {{page.content | strip_html | truncatewords:maxwords}}”/>
<meta name=”keywords” content=”{{page_title}}”>
{% when ‘blog’ %}
<meta name=”description” content=”{{page_title}}”/>
<meta name=”keywords” content=”{{page_title}}”>
{% else %}
<meta name=”description” content=”{{shop.name}}{% if blogs.[indexblog].articles.size > 0 %}: {% for article in blogs.[indexblog].articles limit:1 %}{{ article.title }}: {{article.content | strip_html | truncatewords:maxwords}}{% endfor %}{% endif %}”/>
<meta name=”keywords” content= “{% for link in linklists.Main-Menu.links %}{% if link.type == ‘collection_link’ %}{{link.title}} {% endif %}{% endfor %}” />
{% endcase %}

{% endcase %}

Use the bolded conditional statements above for each page that you wish to create customs tags for. For example, if your page was titled “Welcome”, your conditional might look something like this:

{% when ‘Welcome’ %}
<title>T-Shirt Printers | T-Shirt Customization</title>
<meta name=”keywords” content=”t-shirt printing, personalized t-shirts” />
<meta name=”description” content=”Create and customize your own t-shirt” />

This is just one of many ways to create title and meta tags for your Shopify site. There are also several other factors that go into making your Shopify site SEO friendly (internal linking, sitemap, url redirects, etc). Start by creating custom, keyword-focused title and meta tags, and your Shopify site will begin to climb the search engine rankings.

I just had to write this post about the explosive growth in the online advertising space. It seems our market is growing very fast even in these times of uncertainty.

I subscribe to email blasts from a company called Mediapost. I get several emails each day with cool stats about the online industry including search and social media. Sometimes I just delete the emails based on the title, and sometimes I glance through the emails and try to glean some good nuggets of info. A couple of days ago I got an email that was titled: “Web #2 Ad Medium in 5 Years” Hmmm…that piqued my interest, so I opened it.

Recently the IDC (not sure what IDC stands for) released a study that forecasts and analyzes US Internet advertising for 2008-2012. Overall, the Internet advertising revenue is expected to roughly double from $25.5 billion in 2007 to $51.1 billion in 2012.

There are some very interesting little tidbits in this study, which happens to cost about $4500 to purchase. I’m not crazy enough to purchase the entire study (Click Here if You Are), but the excerpts seem promising…here is the Cliff’s notes version:

Essentially they are stating that the Internet will rise from the number 5 advertising medium up to the number 2 medium by the end of 2012. This will make advertising revenue larger than cable TV, newspapers, and broadcast TV. Direct marketing will remain in the top spot, according to the study.

It seems that video advertising will be responsible for the single biggest revenue percentage gain; it is anticipated that video advertising on the Internet will grow sevenfold from $0.5 billion in 2007 to $3.8 billion in 2012, which gives it an annual compounded growth rate of 49.4%. As any good rapper would say…”Unhhh…how you like me now?” A sevenfold increase in 5 years…all I can say is WOW…that is an industry that I want to be a part of. Just slice me off a little piece of that revenue and I’ll be happy. The IDC study also anticipates that brand advertisers will shift significants amounts of their budgets into video commercials; mainly taking away from their current efforts on both broadcast and cable TV.

What’s the reasoning behind this massive growth in the online video advertising space?? I think it’s because advertisers are starting to realize that people are sick of being told what to watch and when to watch it. The Internet allows people the freedom to choose what they want to watch and when…so why not cater to that desire?

Some other conclusions that the IDC study came to are:

- Search will still remain the king. Search ads hit $10.4 billion in 2007 and is expected to grow to almost $18 billion in 2012. However, search advertising as a percentage of Internet advertising is expected to go down from 41% of the market share last year to about 34% in 2012.
- As stated previously, online video will explode over the next 4 years and it will expand its Internet advertising share from 2% to 7.4%.
- Another big mover in this space will be referral and lead-generation services. These services will see the second largest market share gain and will grow from $2.3 billion in 2007 to $5.9 billion in 2012.
- Surprisingly, the IDC forecasts mobile advertising to only grow to “just shy” of 1 percent of the overall market share. Although this is a fast growing market, I expected mobile advertising to be a little stronger.

As you can see, lots of good news in our industry. I’m excited about the prospects and the growth rate. This study just helps solidify my decision to operate a business in this industry…let’s just hope that the study is accurate.

Google has a tool called “Google Trends” in their arsenal of gadgets that allows you to view relative search volumes and seasonal trends between two or more keyword phrases. Why is this useful? Because we can use trends to help guide our paid and organic search marketing campaigns.

Last week, Tech Crunch posed the question wondering if Google could predict the 2008 Presidential election. Not a bad idea, I thought, and dug a little deeper on the subject. Google Trends will let you pull up search volume data for broad keyword terms - so that means the tool will return results for broad keywords that are one, two or possibly three words long that have a certain amount of search volume. This is great because we can compare two or more keyword phrases side by side to find trends that we otherwise would have to wait and dig up from our analytics data over time.

Predicting Political Elections

Take the 2008 Democratic Presidential Nomination in which Obama won over Clinton:

By looking at the above line chart, it’s pretty clear that Google captured more search traffic for “Obama” than it did for “Clinton” since the start of this year (2008) - and we know Obama eventually won out. When you think about it, Google captures a portion of the world’s search traffic (Google Trends also allows you to drill down to United States only search traffic) and their sample size is a good bet at being fairly accurate, seeing that they own around 66% of the U.S. market share. So Google Trends to me sounds like it is able to make predictions with a certain degree of accuracy. The wheels are turning now. Could we start to see Google predict other things as well?

Now let’s look at Obama vs Mccain:

From this data, it seems the race between Obama and Mccain is not as close as the Obama, Clinton match-up. For kicks you may want to watch these numbers until the election in November and I’ll probably do a follow up post to review my personal prediction based on Google’s numbers. Based on this data, Obama appears the winner.

Find Seasonal Trends and Steady Traffic Patterns

A lot of the time you can determine which keywords you will want to utilize for your PPC campaigns and which keyword you will want to market your site with organically by looking at seasonal search vs steady search traffic volumes.

For example, on Google trends you can search for yearly events like “xmas gifts” that you think might yield seasonal trends:

As you might expect, people search for xmas gifts around christmas time. But notice how each year the search volume of people looking for xmas gifts keeps growing. Ever thought about turning on a few Adsense ads during that time?

Digging a little deeper on the gift subject I’ve decided to compare search trends for “xmas gifts”, “wedding gifts”, “personalized gifts” and “romantic gifts” to see if we can see any seasonal vs steady traffic trends:

“Xmas gifts” pales in comparison to the relative spike in “personalized gifts” so you may want to think about including the latter search term into your PPC campaign. Looking at the xmas trend, you could begin your PPC campaign early on while the curve is still relatively flat to test the market and snap up customers before advertiser volume and click price becomes too much. And since “personalized gifts” has a pretty large search volume throughout the year, a steady organic campaign might not be a bad investment.

We can also see, and I laughed at this, people tend to get married during the middle of the year or at least they are searching for “wedding gifts” at that time - again now you can see during what times of the year you’re going to want to invest into paid search when it comes to wedding gifts.

Another interesting point is the “romantic gifts” in green: people search for romantic gift ideas during the xmas period and Valentines day. I knew Valentines day was a big one but didn’t realize romantic gifts were that popular around the new year - and that’s what this tool is nice for, finding those otherwise hidden trends. Notice there is also a steady volume during the rest of the year, again probably not a bad organic search marketing investment.

Look at Recent, Hourly Data to Generate search Traffic

I was a bit surprised when I found Google trends now displaying the top 100 fastest growing or “hottest” search terms for the a given day. Google defines “hot” as keywords that “experience sudden surges in popularity… and displays those searches that deviate the most from their historic traffic pattern“. You can even see search traffic by hour!

You might be able to look at the hot trends and see what other people find exciting at the moment, then write a quick blog post that caters to the interest at hand to generate a bit of search traffic in your direction. I know that Google has a feature within their search engine that allows new website pages to rank very quickly if the indexed information is relevant and seems valuable to searchers - Google calls this feature Query Deserves Freshness.

What is Google Trends lacking?

I’d like to see the tool:

• Include a feature to drill down and see keyword broad, phrase and exact match
• Include results for terms that don’t have large traffic volumes
• Compare more than 5 keyword phrases
• Display a larger, optional data graph (for now you can download data in cvs format to build your own charts)
• Display search volume numbers (yea right)

What to be wary of

• Google trends appears to return results based on broad matching keywords. This means the search volume results contain data for your keyword phrase but also contain data for other searches that happen to contain the same keywords in different order. For example: if you were to compare “home” and “homes” on Google Trends you will get a larger search volume for “home” than you would for “homes”. But if you view Google’s Traffic estimator that breaks down “home” and “homes” by broad match, phrase match and exact match, you will see that the exact match for “home” gets almost no search traffic compared to the same term in a broad match. The Adwords website has more information on keyword matching types. Just remember, Google Trends returns broad matching keywords which will need further analysis to determine if it is a good choice for your campaign.
• Use Google’s Traffic Estimator to drill down, analyze and see a keyword phrase’s broad match, phrase match and exact match to eliminate poor keyword choices among words you find that have good potential on Google Trends.

What can you take away from all this?

If anything, know that Google Trends in combination with Google’s Traffic Estimator can be used to find out which keywords are better suited for PPC vs Organic search campaigns. Google uses time as a factor in addition to relative search volumes to give you seasonal/steady search traffic trends but also gives you a tool to drill down and see broad match, phrase match and exact matching keyword data. Your PPC campaign can take advantage of seasonal keyword trends while steady traffic would be at least be a good candidate for organic search marketing.

How to Get Your Site Re-Evaluated by Google

First, The Background

One of my client’s has a very robust, enterprise level site. Thousands of pages, 50k plus inbound links, lots of original content, and a damn fine technical SEO structure (if I do say so myself). However, the client’s site was not showing up for any search queries in Google and only about 150 pages were indexed. Despite months of banging our head against the wall trying to figure out what was going on, we still weren’t getting any love from Google. We didn’t think that the site was being punished, we just thought that something was blocking the site from being crawled and indexed properly. We were getting crawled/cached regularly, but not increasing the number of indexed pages or the search rankings.

We spent months trouble shooting this site, making changes, increasing site efficiency, only to see our efforts get smacked-down by Google. This site was only getting about 3-5 hits a day from Google…not what you would call a successful campaign.

We finally came to the conclusion that we had to have gotten punished or flagged somewhere along the way. We thought that maybe the person who owned the domain before our client had conducted some spammy practices and gotten the site flagged…that wasn’t it. Then we started digging into all of the backlinks on the site. When we took over the project, there were approx. 35K backlinks pointing at the site, a majority of them were from a very large affiliate who was running ads for our client. As we dug into these backlinks and ads we noticed that they were not redirected through a 3rd party like Doubleclick or any other ad tracking software. We thought that was kind of elementary and glanced over it. When we inquired about all of these links we found out that all of them were implemented on the affiliate site and pointed at our client’s site in a 1-week timespan. AH-HA!!! This is when it hit us! Our client’s site went from a hundred or so links to over 30K in just under a week…all from the same domain.

It was obvious at that point that our site had gotten flagged by Google and was being left out of the results pages.

What to do Next??
We had to convince someone at Google to re-include our site in the SERPs. So, we logged in to our webmaster account (Google Webmaster Tools) and clicked on “Request Reconsideration” in the bottom right of the dashboard screen:

I read the guidelines for submitting a reconsideration request and crafted a couple of paragraphs about the situation and why our client’s site should not have been flagged. I kept in mind that a human will read this and I tried to appeal to this person logically and from a business perspective. Here’s the exact request that I submitted:

We purchased the www.ExampleSite.com domain back in Oct 2007. Within weeks of launching this domain we 301 redirected www.PreviousDomain.com (a Page Rank 5 site at the time) to www.ExampleSite.com. Despite having a large, content rich site we have been unable to establish any PageRank or rankings in Google; we can only conclude that we are being penalized for something. Is it possible that there was a penalty levied on the www.ExampleSite.com domain by the previous owner, which has carried over to our ownership?

Also, within weeks of launching the new site we struck an affiliate relationship with a site named www.AffiliateSite.com. We believe www.AffiliateSite.com, at that time, may have been using a very primitive ad serving system and listed all of our banner ads on its site, but all of those ads were not re-directed through some type of intermediary, they were all straight links to our site. Since www.AffiliateSite.com has nearly 100k pages, we instantly received tens of thousands of links pointing to our site. We realize this could have triggered the Google algorithm to penalize our site. So, we have changed tactics and are now using the proper redirects for all of our affiliate ads.

www.ExampleSite.com is an ethical, legitimate business. We are running a valid business model that people find valuable; we are not using any unethical tactics. We believe that we have been penalized for actions outside of our control and are requesting an investigation into our site and it’s ability to rank well in Google. Any info you can give would be appreciated. Please feel free to contact me:My Info, email address, phone number.

The Results
After I submitted my request I received the typical confirmation statement, something like “we get a lot of inquiries and it may take us a while to get back to you and there’s no guarantee of getting re-included…..blah, blah, blah”. I never received any response from Google about my request, nor did I get any follow up (it’s been over 2 months at this point).

However, within about 2 weeks of submitting the request, the number of indexed pages skyrocketed. After about 1 month of the request we saw our client’s organic traffic take on an exponential curve. Here’s the analytics graph from Mar 1 through Jun 6 for our client’s Google organic traffic:

As you can see, the request appears to have worked. We’re now realizing the traffic that we should have gotten several months ago.

The Lesson
- Always investigate what has been done to a site before you take on a new client. We spent months trying to figure out how to get this site ranked, when all we needed to do was look at what happened before we took on the account.
- When you submit a request, make sure you write a compelling case for your site and try to leave emotion out of it. This is business and the receiving entity on the other end is a person. Appeal to their logic, make your case, and cross your fingers.

Despite never receiving a formal response from Google, seeing our traffic take-off is good enough. It’s nice to know that our request for reconsideration was taken seriously and that we actually got results.

At the beginning of May, Google announced the release of their new TV Ads Service. Spot Runner has been running a very similar program for over a year with great success. Here are some of the key differences between the two services:

Click Here for Spot Runner’s Official Response to This Post

GOOGLE TV ADs	SPOT RUNNER TV ADs
Customers can select videos from many qualified ad creators; outside vendors will customize your video from as low as $500 and up.	Customers can select from a huge video library, Spot Runner charges a modest fee of $499 to personalize your video
You own the ad, you can make future modifications.	Spot Runner owns and controls your ads unless you bring an ad into the network. Update.
The minimum amount for a television schedule is $250 per day.	There is no minimum amount.
Google will place your ad according to a bid process. The ad spots are sold in online auctions 24 hours before airtime.	Spot Runner manages your ads according to your budget and preferences and they negotiate on your behalf. Update
You can buy your own airtime.	Spot Runner controls when and where your ad will show. You will be made aware of what channel your ad is showing on and of the dayparting info. Update
You can block shows that you would not like to advertise.	You can work with Spot Runner to determine the appropriate channels and they can negotiate specific shows on your behalf.
You can buy local and nationwide ads, the local ads are only offered in a few selective areas.	You can buy local and national ads.(see article)
Cannot run any political ads	You are allowed to run political ads
Ability to choose specific TV program.	You do not have the ability choose specific TV programs, however Spot Runner can negotiate specific programs on your behalf.
Monitor in advance when your ad will air ahead of time.	Spot Runner controls when and where your ads will show. Update
You can control when and where each TV ad will show	Clients are made aware of when and where their ad will air in advance.
Ads air only in 125 DISH Network™ channels, the fastest-growing pay-TV provider in the country since 2000 and currently serves more than 13.1 million satellite TV customers. (see details)	Greater broadcast than Google, with mostly cable providers which provide larger coverage. **Dish Network and other direct broadcast combined reach less than 17% of U.S. households, according to Nielsen Media Research (source Spot Runner FAQ section).

Google seems to have a very affordable solution when it comes to placing, controlling and tracking your TV campaign performance, however they do not have the user-friendly video production capabilities of Spot Runner.

On the other hand you might say that, Google, acting only as an efficient broker on the video creation process, will begin gobbling up Spot Runner’s market share in the long run so long as nothing changes between the two - After all, Google’s specialty is to provide a user friendly interface to manage and control your Internet (and TV) marketing efforts, not to directly create or produce websites or TV ads. Spot Runner seems like they try to do-it-all.

Google TV allows many small to medium size companies to enter the TV media with a limited budget. Unlike Spot Runner, the management and control for TV commercials is also fully integrated with other Internet marketing campaigns through Adwords, so a professional Search Engine Marketing firm can measure and control the effectiveness of your TV ads sending potential buyers to an online website, and further track in greater details your total return on investment.

Read Spot Runner’s Official Response to This Post.